Measuring ERG success

Executive summary
To keep your ERG’s momentum and continued support from the organization, you must be able to demonstrate impact. ERG leaders and members, as well as HR and senior leaders, need to understand what is and is not working within the ERG; what the ERG’s strengths and weaknesses are; who is and is not benefiting from the ERG; and whether the ERG is meeting its goals. ERGs should monitor and report performance measures that demonstrate the ERG’s impact on members and the business.