In the early 2000s, flexibility was not common or widespread at Catalyst. The process for requesting changes to the “when” and “where” of employee schedules was quite formalized, and required an explanation of why the employee couldn’t work her or his “normal” hours, as well as an accounting of tasks accomplished during the flexibility period. While nearly doubling its employee base to 93 people over a 15-year period, Catalyst evolved from a culture of face time with a handful of formalized, process-oriented flexibility options to one that highly prioritizes flexible working in all forms.