Empathy is a critical human skill. It allows people to create connections and demonstrate care and understanding for colleagues, especially during times of rapid change like the Covid-19 crisis and the Black Lives Matter movement.
Empathy also can be an organizational superpower.
Empathy is:
- Linked with effective team collaboration, reduced stress, increased morale, and more inclusive attitudes at work.
- A skill that can be cultivated and developed.
- A multifaceted skill through which human beings understand, show concern, and relate to each other across three dimensions—cognitive, emotional, and behavioral.
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How to cite this product: Catalyst, Why Empathy Is a Superpower in the Future of Work (October 5, 2020).